What to do when it’s freezing?

It is better not to operate the VertiTex II in frosty conditions to prevent damaging any frozen components. However, if this is necessary in practice, it is better to keep an eye on the system! So you can stop quickly if something is frozen and prevent any damage.

And in windy conditions?

The VertiTex II withstands wind speeds of up to 38 km/h, the VertiTex II Zip even up to 49 km/h. Despite this, it is better to raise the vertical awning before strong winds develop. As a result, you can ensure that your VertiTex II is not damaged by strong gusts of wind. If you supplement your system with a wind sensor, it will do this job for you. If you don’t have a sensor and stronger winds have already set in, then watch as you retract it and respond to any possible jamming or irregular running by stopping the system.

Are running noises normal?

To what extent the noise is noticed is of course subjective. Unfortunately, it is not possible for the system to run completely without any running or motor noise due to the VertiTex II’s moving parts. But the system is quiet as a mouse when it is extended or retracted. What can you do yourself? Cleaning the running rails or ropes regularly protects the moving parts. Please refer to your maintenance instructions and directions for use.

Fabrics react to the environment

Fabrics react to external conditions. If it is dry or damp, warm or cold outside, the fabric may shrink or expand – only minimally of course. The size of the system also plays a part. These external factors may cause rippling and folds in the fabric. These folds are quite normal though and do not damage the system.

Grooves on the back of the VertiTex II

With an installed VertiTex II, the back is generally not visible. It has grooves so that the system can be hooked into the brackets. However, there are specific installation situations where this mounting side is visible. It is best to speak to your specialist retailer and partner about this. They will be able to advise you professionally and offer you a solution for a harmonious look.

Stick-slip effect – what is it?

How a VertiTex II runs may vary due to the fabrics’ frictional properties. The season and age of the system also play a part. This may lead to irregularities when retracting and expanding it, for example, the system “jerking”. In professional circles this is known as the stick-slip effect. This does not damage the system or restrict its function though.

Avoiding transverse seams

Fabrics are tailored to the system size. As not every type of fabric has the same width, this may result in transverse seams. This depends entirely on which fabric you choose and the system height. The best thing to do is to contact your specialist retailer or partner beforehand and ask for advice on the most suitable type of fabric.

Creasing and wrinkling – nothing to worry about!

Some irregularities simply cannot be avoided due to environmental and production reasons – for example, creases, wrinkles, rippling in the seam area, honeycombing or visible fabric edges with blended yarns. But we can reassure you: you are dealing with a high-performance fabric – small blemishes do not impair its functionality. They are therefore not a reason for rejection or grounds for complaint. More information